Return & Exchanges

RETURNS

If for any reason you are unsatisfied with the product, we accept returns and exchanges of unworn, unwashed, and unsoiled items. Defective items must be returned within 30 days from the date the order was delivered.

For all returns please email us first at: [email protected] and let us know the reason for your return, we are happy to help!

AFTER you’ve emailed us,
Returns are refunded once unworn, unwashed, unsoiled item(s) are received, inspected and deemed in resalable condition.

Once we receive your item(s), we will inspect it and notify you via email on the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive credit back to your account within three business days, depending on your card issuer's policies. Please send all returns to the following address:

ittywittytees
19749 Dearborn Street
Chatsworth, CA 91311

We are not responsible for returns lost, damaged, or for stolen packages or delays in package arrival by The US Postal Service.

EXCHANGES

Within 30 days of receiving your item(s), place the unworn, unwashed, unsoiled item(s) in a box or envelope with a copy of the packing slip and a note letting us know what you want to exchange.

You are responsible for exchange shipping charges. Indicate size, style and color of your desired replacement item(s).

As soon as we receive the exchange item(s) and have inspected it/them and deem the exchange item(s) is/are in great shape, we will send out your replacement. We will pay for the shipping back to you.

Exchanges may be made for merchandise of equal value.